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Frequently Asked Questions: Insurance


Insurance FAQs


What insurances are accepted at The Center?

The Center accepts most major insurance policies. We encourage you to call our main phone number (614.896.8222) for more information. As a courtesy, we will call your insurance company to find out your mental health benefits as they apply to The Center.


A copay/co-insurance is the dollar amount the insured patient is responsible for paying when services are rendered. Copay and co-insurance amounts vary by insurance plan. These dollar amounts are determined by the insurance company, not by The Center.


The health insurance deductible is similar to that on an auto or house insurance policy. It is the amount you pay before insurance begins to pay. A deductible is typically a set dollar amount. The insurance company will begin to pay claims AFTER the full deductible has been paid. For example, if you have a $2000 deductible, you will be responsible for paying all expenses for services you receive until you have paid $2000. After you pay the required $2000, then insurance will begin to pay benefits. You may still have to pay a copay or co insurance even after the deductible is met, depending on your individual policy.

The deductible amount is NOT set by The Center. You will be responsible for any deductible amounts determined by your insurance.

How can i find out what my benefits are?

If you call your insurance company and request benefits, they should be able to explain all copays and/or deductibles that exist on your policy. Be sure to ask specifically about your mental health benefits as these may be different than your medical. The number should be on the back of your insurance card.

How much is care going to cost?

Because insurance plans differ from policy to policy, we can’t estimate how much care will cost before we know more about your specific policy. One of the first things we will do when you call us is collect insurance information and help provide treatment costs for you. Call us at 614.896.8222 for more information.